Three videos to get you from OSS/BSS zero-to-expert in your lunch break.
Alternative post title:
It’s James’ Cartoon Time!
Here is the quickest way to get up to speed on what OSS and BSS means, and how they are relevant to today’s communication services and networks. The best, simplest introductions to OSS/BSS we could find on YouTube and Vimeo.
They are produced by OSS/BSS suppliers so, yes, they are ultimately adverts. But each one gives you a good introduction to the sorts of challenges that OSS/BSS is addressing and the products and solutions which are available.
Ericsson: What is OSS/BSS
Using one of those ubiquitous hand-drawing cartoons Ericsson does an excellent job of covering the scope of OSS/BSS in just 5 minutes.
Comptel: Dynamic OSS
David really needs a shave but he’s enjoying his customer experience too much!
Comach: OSS BSS
Looking at how a product manager called James (no relation) can launch products more easily using Service and Product Catalogs.