A flurry of up-beat news from Amdocs this week including new deals with Sprint, Telefonica Argentina, Telekom SA, FET and record revenues. Here’s the detail….
Telekom South Africa Signs Four-Year Managed Services Agreement
Telkom South Africa, the country’s largest fixed-line provider and a growing wireless carrier, has signed a managed services agreement in which Amdocs will provide a converged business support and operations support systems (B/OSS) platform.
The transformation project will provide an enhanced customer experience across Telkom SA’s lines of business, customer segments and channels as well as the flexibility and agility to introduce new products and services. Amdocs will also provide end-to-end management of Telkom SA’s billing operations, covering application development, integration management, testing, maintenance and bill production, including e-billing.
Rebecca Prudhomme, Veep of product and solutions marketing at Amdocs, commented:
With Amdocs handling its day-to-day operations, Telkom SA will be able to focus on its customers, marketing initiatives and business growth.
Amdocs’ systems have been deployed at Telkom SA since 1999, including billing, customer relationship management and order management.
Read the full announcement here.
Record Quarterly Revenue of $897
Amdocs reported that for its second business quarter of 2014, ending March 31, revenue was $896.9 million, up 3.8% previous quarter and up 7.7% as compared to the same quarter last year.
Eli Gelman, CEO, offered this insight in to Amdocs’ success:
We are pleased with our solid second fiscal quarter results, which reflect ongoing global demand for Amdocs products and services, contributions from recently acquired assets and consistent execution…. Additionally, the future of network software also looks interesting, as demonstrated by our recent inclusion in AT&T’s Domain 2.0 supplier program to support its long-term vision of a User-Defined Network Cloud. We believe our inclusion in this program is recognition of the value we can bring on the cutting edge of network software, including network virtualization.
Amdocs also announced deals comprising BSS products and services at FET, Telefónica Argentina and Sprint.
FET (FarEasTone Telecommunications), a Taiwanese provider of mobile, fixed-line and broadband services, has selected Amdocs to modernize its charging and billing systems with real-time capabilities and facilitate the launch of 4G LTE services. Amdocs has been supporting FET’s mobile billing operations for the past 10 years and will now be upgraded to Amdocs’ flagship Convergent Charging and Billing solution, based on the Amdocs CES 9 product suite.
More about the FET project here.
Telefónica Argentina, the leading multi-play service provider in the country serving 27 million wireless, wireline and high-speed Internet customers, has selected Amdocs to transform its wireline business support systems (BSS) operations. With this project, Telefónica Argentina aims to differentiate its brand experience by allowing its wireline subscribers to move seamlessly between all customer interaction channels, whether self-service or agent assisted, via the Web, call center or at the retail store.
More about Telefonica’s project here.
Sprint, one of North America’s leading wireless service providers, has extended its managed services deal with Amdocs for its billing and customer care systems, and selected Amdocs Convergent Charging to rapidly create and monetize mobile data services. Amdocs will continue to manage key business processes ? including billing, customer care and IT infrastructure management ? under a managed services model hosted at an Amdocs data center.
Read the full announcement about this Sprint project here.