The Guide to Modern OSS Ch3 640x360 Jul2014

The Guide to Modern OSS, Chapter Three: OSS Applications and Functions

In Chapter Three we introduce the major categories of OSS application. It also adds some meat to the bone with a list of the most common applications in each category.

UPDATE – January 2019 – The new, extended Guide to Modern OSS 2019 Edition is now available. Click here to download.

  • Standard definitions of OSS applications
  • A pragmatic definition
  • The BSS layer
  • The network layer
  • The OSS layer
  • Network engineering
  • Inventory & data
  • Planning
  • Service fulfillment
  • Customer experience
  • Experience is everything

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