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Off Topic – Holodeck, Today

Check out this craziness… http://www.baekdal.com/future/interaction-design/sketchup-2045-today/ Has to be the best thing in VR since those massive stereo helmets that promised so much in the mid-90s. The Eon Reality 3D cube looks like a total mind-mess. Where can I try one?

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Beautiful Graphs = Fascinating Data

Last week I was with an friend and ex-colleague, attending his leaving drinks, discussing what we both learnt while working for a large BSS/OSS company, compared to the start-up we had originally joined. One of my ‘learnings’ (urgh) was the significance of how data is presented differently to professional managers rather than start-up propeller-heads. Propeller-heads […]

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Industry Blows Hot and Cold on Service Catalogs

Not everyone shares my enthusiasm for service and product catalogs despite the investment in developing products & solutions that we’ve seen in the last couple of years. At Tele Management World, this May in Nice, I talked to a number of people from different OSS vendors. I have to say, some of my optimism, assumptions […]

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Web 2.0: Single Point of Failure vs. Blissful Naivety

Web 2.0: Single Point of Failure vs. Blissful Naivety

I was catching up on some Marketing Over Coffee podcasts today when the topic of Web 2.0 ‘single points of failure’ came up briefly. Web 2.0 stuff is great for making contact with customers and building interest in campaigns. MOC questioned whether such services could be relied on, 24/7? Their marketing answer was to ensure […]

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Maxis Selects NetCracker

Maxis Communications Berhad, a Malaysian converged services provider, has bought some NetCracker OSS products, including: Service Inventory, Resource Inventory, Discovery & Reconciliation, Design & Planning, Service Provisioning & Activation, Asset Management, and Outside Plant. That’s what I would call a ‘classic’ OSS deal. Inventory-centric. None of that fruity service catalog stuff. It’s nice to see […]

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Developing Service Catalogs for OSS and BSS

A lesson from history… I've been keeping an eye on the service catalog market for some time. I can't claim to be an early adopter though. My first brush with the concept was when I was given Cramer Service Catalog 1.0 to product-manage. From a professional perspective this was A Good Thing for me: It […]

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TMW 2009 – “Mobile Advertising Has a Great Future and Always Will Have”

TMF have put up the keynote videos for this year’s TMW show on t’internet, so I recommend you watch (or re-watch) Rory Sutherland’s gig. Probably the most entertaining of the key-notes, but also the most interesting perspective: Customer behavior, revenue opportunities and squid pornography. It’s all there. Check it out at the TM Forum key-note […]

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TMW Week – News From Amdocs (Catalogs, OSS Outsourcing and TeraPlay)

Continuing the round-up of news from Tele Management World Nice, 2009, with Amdocs… Amdocs At The Show Amdocs marketing took a different approach to TMW this year with a minimalist presence on the expo show floor. In fact, Amdocs had no stand in the expo, and no meeting rooms inside the Acropolis. Instead Amdocs returned […]

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TMW Week – News From Telcordia (Fellows, OniTelecom Win)

Tele Management World is the time to release some positive PR. Lots  of noise last week, on and off the TMW expo floor, so here’s the first news round-up, starting for no good reason with Telcordia: Tom Forsyth is a Jolly Good TMF Fellow As already reported, Tom Forsyth, Telcordia Director of Marketing, was made […]

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TMW Nice 2009, What’s Hot and What’s Not

HOT! Optimism There's more of a buzz than last year. After the peak in M&A in 2007/2008 last year felt like a career fair with many attendees being more focused on re-evaluating their careers. This year, people are milling around the expo, enjoying the catalyst projects, and talking about technology and business. Maybe its because […]

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