We wouldn’t be able to operate without this essential knowledge… (more…)
Tag Archives | OSS
The Guide to Modern OSS, Chapter Two: OSS Use Cases
In Chapter Two of the Guide to Modern OSS we look at how OSS is able to support fundamental use cases like delivering services to customers, maintaining a reliable level of service, and planning for change. (more…)
The Guide to Modern OSS – What is OSS?
In Chapter One of the Guide to Modern OSS we start at the very beginning: What is OSS and why is it needed? (more…)
The Definition of OSS and BSS
What is OSS and BSS? Getting back-to-basics can be a challenge at times. How to explain what OSS and BSS mean. Concisely. Accurately. There’s always been debate and opinion on their respective roles. And people can’t even agree what OSS stands for. OSS Line shines a light on this thorny but fundamental topic…