Last week I was with an friend and ex-colleague, attending his leaving drinks, discussing what we both learnt while working for a large BSS/OSS company, compared to the start-up we had originally joined. One of my ‘learnings’ (urgh) was the significance of how data is presented differently to professional managers rather than start-up propeller-heads. Propeller-heads […]
Archive | June, 2009
Industry Blows Hot and Cold on Service Catalogs
Not everyone shares my enthusiasm for service and product catalogs despite the investment in developing products & solutions that we’ve seen in the last couple of years. At Tele Management World, this May in Nice, I talked to a number of people from different OSS vendors. I have to say, some of my optimism, assumptions […]
Web 2.0: Single Point of Failure vs. Blissful Naivety
I was catching up on some Marketing Over Coffee podcasts today when the topic of Web 2.0 ‘single points of failure’ came up briefly. Web 2.0 stuff is great for making contact with customers and building interest in campaigns. MOC questioned whether such services could be relied on, 24/7? Their marketing answer was to ensure […]
Maxis Selects NetCracker
Maxis Communications Berhad, a Malaysian converged services provider, has bought some NetCracker OSS products, including: Service Inventory, Resource Inventory, Discovery & Reconciliation, Design & Planning, Service Provisioning & Activation, Asset Management, and Outside Plant. That’s what I would call a ‘classic’ OSS deal. Inventory-centric. None of that fruity service catalog stuff. It’s nice to see […]