OSS Line OSS Line provides news, comments and ideas for Operational Support System (OSS) professionals
With the release of RiverMuse open source ‘core’ product a number of people have been asking me about the pros and cons of open source. It’s new to our industry, so the implication and benefits (to customers and vendors) are not well understood. above. thanks to http://www.flickr.com/photos/daviderickson/ / CC BY-SA 2.0 Herewith, my take on […]
Tribold have issued a PR on their new sales and marketing partnership with Aldous. Tribold provide product catalog capabilities, while Aldous sits ‘in front’ with order capture functions. It’s a sensible match. A criticism leveled at product catalog solutions is that, in isolation, they do not significantly improve service design or fulfillment times. Having to […]