Amdocs’ new product and service offerings drive better decision making; enriched Insight platform reaches into the network; data science as a service leverages Amdocs’ domain expertise.
- Amdocs big data applications: A comprehensive set of applications driving better decision making and actionable recommendations to address service providers’ business needs in the areas of network optimization; operational optimization; contextual marketing and customer care and experience. Within the customer care category Amdocs is launching a unique set of customer network experience (CNE) applications combining data aggregated from its network insight technologies and other core sources to address customer experience issues created by network performance.
- Amdocs Insight Big Data platform: This enriched, carrier-grade platform addresses new service provider needs such as ingesting a variety of data via real-time, pre integrated streaming connectors from Amdocs’ own systems and a wide range of third party data sources. The platform includes a communications-specific, rich customer data model specifically designed for the telecommunications market to facilitate actionable analytics.
- Amdocs DSaaS: Combining domain expertise with data science, Amdocs DSaaS provides value to service providers by performing data discovery health checks and situation specific analytical application development. Supported by data management and big data analytics centers in EMEA, North America and APAC, Amdocs also provides a data management modernization offering to evolve service providers to more affordable and effective big data storage and analytics.
- Amdocs BI and Data Warehousing Services: As part of Amdocs’ technology offering, Amdocs provides a wide range of data management services to prolong the life and effectiveness of the data warehouse. The types of services range from boutique DSaaS all the way through to full outsourced managed services of the end-to-end process including ETL (extract, transform and load), integration, testing, data life cycle care, business needs assessment and business reporting.
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