OSS Line OSS Line provides news, comments and ideas for Operational Support System (OSS) professionals
Once upon a time connecting two people on a phone call was a manual process. Turns out, this really upset one undertaker and resulted in the invention of the automated telephone exchange. That undertaker was Almon Strowger. Check out his story in this excellent video… (more…)
Network Element Managers (NEM), Element Management Systems (EMS) and Network Management Systems (NMS) all fulfil a critical role in the running of communications networks. But what are they and how do they differ? The Guide to Modern OSS explains… (more…)
Empirix Acquires Verios to analyze, troubleshoot and measure Radio Access Network profitability in real time. The acquisition gives mobile operators real-time access to network transactions, helping to improve the customer experience. (more…)
NetworkMining, an independent supplier of IP & optical network mediation software, today announces the latest extension of its probe portfolio. NetworkMining’s probes are pre-integrated adapters towards vendor specific network management systems and devices. (more…)
What is Customer Experience Management? Everything a CSP does should avoid a negative customer experience. Doing OSS/BSS right and in a timely manner is a good start. But it’s only the start… (more…)
Centina Systems, a leading provider in service assurance analytics and network performance management solutions for communications service providers (CSPs) worldwide, announced today that Telem Group is set to deploy its NetOmnia suite of solutions for real-time end-to-end visibility of the network and improved troubleshooting and problem resolution. Telem Group’s selection of Centina’s NetOmnia Fault and […]
One of the United States largest Communication Service Providers has selected DonRiver to provide a multi-platform inventory federation for their Metro Ethernet network and service inventory. Federated inventory is a term used to describe the collection of network and service inventory from multiple sources and presenting it in a consolidated way. (more…)
NetCracker Technology and NEC Corporation announced today that SingTel has selected them to transform the backend systems for its enterprise customers. The solution will automate and enhance SingTel’s end-to-end service fulfillment processes to enable its Group Enterprise to bring new products and services bundles to the market more swiftly. (more…)